Privacy Policy

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Privacy Policy

Last Updated: August 31, 2026

At Target Mobility, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how Target Mobility may collect, use, store, and protect information when you visit our website, contact us, request an appointment, or use our physiotherapy and rehabilitation services.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Target Mobility

Target Mobility
Plot No. 232, JLPL Industrial Area, Sector 82
Mohali (S.A.S. Nagar), Punjab – 140306
India

Phone: 8307860081
Email: targetmobility9@gmail.com

2. Information We May Collect

Depending on how you interact with our website and clinic, we may collect information such as:

Personal Information

This may include:

  • Name
  • Phone number
  • Email address
  • Address or location information
  • Appointment details
  • Information submitted through contact or appointment forms

Health-Related Information

When you voluntarily provide information for the purpose of receiving physiotherapy or rehabilitation services, we may collect information relevant to your care, such as:

  • Medical history
  • Current symptoms
  • Injury or condition information
  • Previous treatments or surgeries
  • Physical limitations
  • Rehabilitation requirements
  • Other health information relevant to providing physiotherapy services

We only seek information that is reasonably necessary for the relevant purpose.

Technical Information

When you visit our website, certain technical information may be automatically collected by our website, hosting provider, analytics tools, or other technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Approximate usage information
  • Date and time of visits
  • Referring website or source

3. How We Use Your Information

We may use your information for purposes including:

  • Responding to your enquiries
  • Scheduling and managing appointments
  • Providing physiotherapy and rehabilitation services
  • Understanding your healthcare and rehabilitation requirements
  • Communicating with you about appointments or services
  • Providing follow-up information related to your care
  • Improving our website and services
  • Maintaining appropriate business and treatment records
  • Processing payments where applicable
  • Responding to requests, complaints, or enquiries
  • Meeting applicable legal or regulatory obligations
  • Protecting the security and integrity of our website and services

We will not use your personal information for unrelated purposes without an appropriate legal basis or, where required, your consent.

4. Health and Medical Information

Health-related information is sensitive and may be necessary for providing appropriate physiotherapy treatment.

You should provide accurate information about your health, medical history, injuries, medications, previous treatment, and other relevant circumstances.

We may use this information only as reasonably necessary to provide healthcare services, communicate with you, maintain appropriate records, comply with applicable legal requirements, or for other purposes permitted by applicable law.

5. Consent

Where consent is required for the processing of your personal data, we will seek consent in an appropriate manner.

You may have the right to withdraw consent where processing is based on consent, subject to applicable law and any lawful basis that permits continued processing.

Withdrawal of consent may affect our ability to provide certain services where the information is necessary for those services.

The Digital Personal Data Protection Act, 2023 provides for consent to be free, specific, informed, unconditional and unambiguous, and provides for withdrawal of consent in circumstances where consent is the basis of processing.

6. Appointment and Contact Forms

If you submit an enquiry or appointment request through our website, we may use the information you provide to:

  • Contact you regarding your request
  • Confirm or arrange an appointment
  • Respond to questions
  • Provide information about our services
  • Follow up regarding your enquiry where appropriate

Please avoid submitting unnecessary sensitive information through general website contact forms.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support website security.

Third-party services used on the website may also place cookies or similar technologies on your device.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. Third-Party Services

We may use third-party service providers to help operate our website and business.

These may include providers of:

  • Website hosting
  • Website security
  • Analytics
  • Appointment or booking services
  • Email communication
  • Payment processing
  • Maps and location services
  • Website functionality

Such providers may process information on our behalf or independently according to their own privacy policies and applicable terms.

We encourage users to review the privacy policies of third-party services when appropriate.

9. Sharing of Personal Information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

  • Healthcare professionals involved in your care
  • Service providers assisting us in operating our website or business
  • Payment or insurance providers where applicable
  • Professional advisers where necessary
  • Government authorities, regulators, courts, or law-enforcement agencies where required by law
  • Other parties where you have provided appropriate consent or where permitted by applicable law

We aim to limit disclosure to information reasonably necessary for the relevant purpose.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should also take reasonable precautions when sharing personal information online.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing healthcare services, maintaining appropriate clinical or business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

The appropriate retention period may vary depending on the type and purpose of the information and applicable legal requirements.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, which may include:

  • Requesting information about how your personal data is processed
  • Requesting access to certain personal information
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of personal information where legally applicable
  • Withdrawing consent where processing is based on consent
  • Raising a complaint or grievance regarding the processing of your personal information

Requests may be made using the contact details provided in this Privacy Policy.

The Digital Personal Data Protection Act, 2023 establishes rights and obligations concerning digital personal data, while the applicable rules provide further requirements regarding implementation.

13. Children’s Privacy

Our services may include pediatric physiotherapy.

Where personal information relating to a child is provided, it should be submitted by or with the involvement of an appropriate parent, guardian, or other authorized person, as required by applicable law.

We do not knowingly encourage children to independently submit personal information through our website.

14. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, maps, booking systems, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Target Mobility
Plot No. 232, JLPL Industrial Area, Sector 82
Mohali (S.A.S. Nagar), Punjab – 140306
India

Phone: 8307860081
Email: targetmobility9@gmail.com

We will make reasonable efforts to respond to privacy-related enquiries and requests in accordance with applicable law.

17. Governing Law

This Privacy Policy shall be governed by the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts in Punjab, India, unless otherwise required by applicable law.